Struggling to find the help and support you need for yourself, a family member or patient? Tired of being passed from pillar to post when all you really want is someone to listen to you and understand your health and care needs?
We're pleased to announce that Volunteer Cornwall has teamed up with a host of voluntary sector partners to bring you 'The Community Gateway'. Led by Age UK & CHAOS Group, the Gateway is a new portal that will help you get help and support from the right bit of the voluntary sector. It will be open from 8am till 8pm, 7 days/week and staffed by friendly, knowledgeable people who will listen to your story, then discuss your options with you and help you get support from the right voluntary sector partner.
The Phone Number is: 01872 266383
The Email Address is: This email address is being protected from spambots. You need JavaScript enabled to view it.
As we are partners in this scheme, it means that if you approach Volunteer Cornwall for help through our old phone number or email address, the enquiry will still be seen by a Volunteer Cornwall member of staff, but the response may come from elsewhere within the Gateway Partnership (for example if you asked for help with something we cant provide but one of the partners can). We only share your information between ourselves for the purposes of providing you with the support you need but please do speak to the adviser if you have any questions.
We are doing this because we want you to get the right service, first time and we understand how frustrating it can be when you get passed from one organisation to another.
The Gateway will work closely with the Community Hubs across Cornwall and with the NHS and Cornwall Council. In time, we hope that it will become the first port of call for anyone wanting support from the voluntary sector but please bear with us in the early days as we set up and fine-tune this exciting and innovative new way of working together.
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