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Training and Development

Knowledge and Innovation with Volunteer Cornwall


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About us

Our highly experienced and approachable training team works with individuals and organisations to meet training needs in a cost-effective and appropriate way. Whether you are an individual looking to develop your skills and qualifications, or you are part of an organisation that is looking for training solutions and advice, we can support you.

Our enthusiastic, professional and passionate tutors deliver high-quality training in a range of subject areas, details of which are contained in our Training Courses pages. Two of our more popular courses are within the fields of education/training and volunteer management. We have an experienced practitioner in educational theory and practice who can advise you on all levels of training, teaching, mentoring and coaching. Our Level 3 Award in Education and Training enjoys a 100% success rate.

We have been successfully delivering Volunteer Management qualifications since 2012. From 2018 we are now an ILM approved centre and are delivering a suite of courses in Leadership & Management based around Managing Volunteers. Join the 70k other people who enhanced their performance with an ILM qualification last year, and fast-track your way to the top with ILM leadership and management qualifications. In addition to continuing our expertise at Level 3, we are now offering progression qualifications at Level 4. These provide an opportunity to achieve a qualification and to develop a peer support network in the volunteer management arena.

We are also very interested in learning about your IT learning needs and offering practical support. We offer one to one support in your office so that you can learn on your own computer/laptop. If you would like to discuss your needs and find out more (including obtaining a quote) please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or speak to Andrew, our IT training specialist, on 01872 265307.

What you can expect from us

  • Enthusiastic and passionate trainers
  • Extensive training experience and up to date CPD
  • A relaxed but professional learning environment
  • Tailored solutions for your individual or organisational training and development needs
  • Excellent pass rates and learner feedback
  • A constantly evolving training offer in line with demand and with accreditation through a range of recognised awarding bodies
  • Effective administration support and reporting systems

AQA Unit Awards

These are individual training awards that can be tailored to your organisational needs. There are over 12,000 cost-effective and accredited AQA awards available or they can be developed for your specific requirements. Some of the AQA awards we currently deliver are:-

• Evaluation & Project Monitoring
• Managing Volunteers
• Introduction to developing community knowledge
• Employability skills
• Customer service

In addition to accredited courses, we also offer a wide range of non-qualification programmes in areas such as fundraising, coaching, employability, mentoring, safeguarding, event management and customer service.

At Volunteer Cornwall we view training as part of a general development approach for both individuals and organisations. This could take the form of a training course; alternatively it could lead to a series of individual/group sessions aimed at growth and development. We are happy to offer a free, no-obligation consultation to explore your training and development needs.

For further help please call 01872 266987 or complete the enquiry form.

Health Training

We also deliver training in the health arena.

  • Making Every Contact Count (MECC)
  • Active Signposting


We have supported numerous organisations throughout the county with bespoke workshops to meet their training needs. These have included:

  • Mentoring and befriending
  • Working safely
  • Volunteer induction
  • Supporting and supervising volunteers
  • Motivating and retaining volunteers
  • Volunteer recruitment
  • Event planning
  • Social media
  • Using music as a means of personal development

Training & Development Privacy Statement

If you would like to learn about how we handle your privacy and data, you can read about it on the Training & Development Privacy Statement page.

Volunteer Cornwall - Your Data and Your Rights.