Volunteer Cornwall

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ILM Level 3 Award in Leadership & Management: Managing Volunteers/Staff (only 2 spaces remaining)

ILM Level 3 Award in Leadership & Management: Managing Volunteers/Staff (only 2 spaces remaining)

Why choose us?

This course has been specifically designed to develop the leadership and management skills for those working or volunteering in the community & voluntary sector. We use actual case studies and experiences to contextualise your learning.

Volunteer Cornwall has been successfully delivering Volunteer Management qualifications since 2012 and this ILM course is an exciting new addition to our programme of volunteer management courses and workshops.

About this course

This qualification is ideal if you are going to have management responsibilities but currently have no formal training, and are serious about developing your abilities. It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

ESF Funding Available!

We can now offer learners access to the last of the ESF funding. Volunteer Cornwall is working with the VCSE Learning Academy (led and supported by the Voluntary Sector Forum) to offer you the opportunity for some FREE training.

This is time limited until the summer so book your place NOW to guarantee your fully funded qualification. This is the END of ESF!

To enquire about registering for this course with ESF funding, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note that learners must live in Cornwall and be employed in the VCSE sector to receive the funding, the ESF funding is not currently available to volunteers.

Without the funding this course normally costs £400 inc VAT per learner.

Course Delivery

This course is delivered across four days, partly online and partly in a classroom environment.

  • Day 1 - 29th March 2023
  • Day 2 - 13th April 2023
  • Day 3 - 27th April 2023
  • Day 4 - 11th May 2023

What does the course cover?

The course will enable learners to understand:

  • Leadership in the VCSE context
  • How to establish effective teams
  • How to motivate to improve performance and retention

Within the context of:

  • The principles and values of volunteering
  • The organisational requirements for volunteering
  • The need to support and develop volunteers

How is the course assessed?

Learners will complete two written assignments and deliver a business presentation to demonstrate understanding and knowledge gained.

Learners will need 4 to 8 hours self-study time to complete assignments.

Awarding Body: ILM – City & Guilds Level 3

Benefits for individuals
  • Gain a range of key management skills and put them into practice in your own role
  • Build your leadership capabilities – motivate and engage teams, manage relationships confidently
  • Develop your leadership and management skills using your own knowledge, values and motivations
Benefits for employers
  • Effective and confident first-line managers
  • Better relationships and communication in teams
  • Proven skills – to get these qualifications, managers will need to show that they can transfer their new skills to your organisation
  • Managers with the tools to develop their own skills and abilities

Contact us to learn more at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01872 266987.

Terms and Conditions

You can read our Terms and Conditions for Volunteer Cornwall's training here: Training Terms and Conditions 2021.

Event Properties

Event Date 29-03-2023 9:30 am
Event End Date 11-05-2023 4:00 pm
Individual Price £400 (ESF FUNDING AVAILABLE)
Location Acorn House (Truro)
We are no longer accepting registration for this event